Repair and Servicing

A key element to maintaining a high satisfaction rate with Ready to Wear hearing aids is our Service Center.

It is a full service repair and direct-to-consumer support center. A skilled staff offers personal support for Simplicity OTE and Simply Soft devices. Customers are greeted by a caring staff trained to answer questions regarding use, maintenance, and other related hearing questions. An audiologist is also available for professional hearing support. The Service Center will maintain devices beyond the initial warranty period by offering a variety of extended warranty packages.

Customer support is offered as part of the service package for on-line devices with a toll-free phone line. Customers are provided unlimited technical support for all General Hearing devices at no cost to them. Service Center hours are 8-7 weekdays. On-line assistance is available on the website at www.readywearexpress.com

Service Center benefits:

  • Dedicated customer support
  • Audiologist advisor
  • Toll-free number
  • Various post-warranty options
  • Website support www.readywearexpress.com
  • Skilled service technicians
  • No competition with vendors for accessories
  • Unlimited free call-in personal support

All hearing aid repairs are handled through the ReadyWearExpress Service Center. There is a processing fee for repairs during the warranty period. The processing fee includes inspection, cleaning, preventive maintenance, and return shipping and handling. The website offers complete information regarding repairs service: www.readywearexpress.com

ReadyWear Express Service Center

PMB #144
5860 Citrus Blvd. Suite D
River Ridge, LA 70123

Call: (504) 729-6185 (customer service)

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Visit: www.readywearexpress.com

 

Recent publications

Simply Slim
Tuesday, January 17, 2012 18:35
Products
Monday, June 27, 2011 18:03
Simplicity Hearing Aids
Monday, June 27, 2011 20:41

Hearing Organizations

Visit the following professional hearing organizations for more specific information on hearing related disorders:

  • American Tinnitus Association
  • The Caption Center
  • Hearing Education and Awareness for Rockers (HEARS)
  • National Institute on Aging
  • Cochlear Implant Awareness Foundation

About General Hearing

We have been providing custom hearing aids, tinnitus therapy devices and other hearing related products to the hearing industry since 1985. As an highly innovative company, we have developed and patented several important applications for hearing instruments. We promote the advancement of hearing technology as we fund important research and development work with respected professionals and universities. Our hearing instruments are proudly hand-crafted in the USA. We sincerely hope our products improve the quality of your life!